Bupa Osteopaths

Bupa Changes - Patient Information

What’s the Problem?

BUPA MEMBERS

Please help us to SAVE OSTEOPATHY ON BUPA

In April this year, Bupa announced that they are changing the arrangements for osteopaths who treat members of Bupa. The conditions in the new contract are so onerous, thatan increasing number of osteopaths are withdrawing from offering consultations under Bupa cover.

Even if you are currently covered for treatment by your own osteopath under Bupa, there is no guarantee that this will continue and the number of osteopaths accepting Bupa insurance in your area may well be severely reduced.

Bupa’s new terms & conditions will mean that, in future, you may not be able to choose the osteopath you wish to see.

 

Current Petition Count

Osteopaths signed petition:
1233
Osteopaths opted out of the new Bupa Osteopathy Network:
883
Patients signed petition:
402

So why is this happening?

There are several areas that these changes affect…

Fees

Bupa is offering to pay below the present fee scales for many osteopaths, especially in the London & the Southeast where the costs of running a practice are higher. They are also preventing patients from making up the difference between their present osteopath’s fees & what Bupa is prepared to pay – i.e. they are not allowing patients to “top up” the fees.

Administration

The new requirements will mean a massive increase in the amount of time that your osteopath has to spend in filling in forms for Bupa about your claim, your diagnosis, the treatment that you receive & your response to that treatment. This will cut down the time your osteopath has to do what they do best – treating patients such as yourself.

Treatment

Osteopaths treat patients as individuals. Although your osteopath may diagnose that you have a particular problem, the treatment they provide to each patient is as unique as you are. We believe that your osteopath, having taken a case history and performed an examination, is in the best position to decide the treatment that you need. Without knowing you or ever having seen you as a patient, Bupa is trying to dictate what treatment your osteopath is allowed to give you.

No osteopath wants to stop providing treatment under your cover, but many feel that these changes make it impossible for them to give you the care you need.

What can you do to help?

If either you, or a member of your family, have benefited from osteopathic treatment or you feel that you may need our help in the future, there are three ways you can help…

1. Submit your name and email address to our petition

...

2. Spread the word to other Bupa members by drawing their attention to this problem. Talk about it. Like, tweet or share this page using the options at the top of the page. Send the address of this website to them via email and let people know what you think using the comments at the bottom.

3. Complain about this directly to Bupa. If they get sufficient negative feedback from their members, they may well withdraw these changes. If you are a member of a corporate scheme, we would also encourage you to contact the person who deals with health insurance matters at your place of work.










4. Have a look at, and maybe join in with, the comments on other websites, such as the excellent Private Patients Forum. www.privatepatientsforum.org

5. Submit a comment to the Competition Commission about how Bupa’s behaviour is limiting patient choice. See the “Latest News” page on how to do this.

 

 

You can complain to Bupa…

1. By Letter

The best way is in WRITING to

Dr Natalie-Jane MacDonald
Medical Director
BUPA Health & Wellbeing UK
Willow House
Pinetrees
STAINES
TW18 3DZ

2. Online

You can download a sample letter, that you can adapt, from
http://tinyurl.com/Patient-Letter-to-Bupa

Or by e-mail to
This email address is being protected from spambots. You need JavaScript enabled to view it.

Or via their website
www.bupa.co.uk/members/member-feedback

3. By Phone

or on the phone
0845 609 0111

Monday to Friday: 8am to 8pm
Saturday: 8am to 6pm

If you are a member of a corporate scheme, we would encourage you to contact the person who deals with health insurance matters at your place of work.

161 comments

  • Comment Link Shawn Saturday, 06 February 2016 07:30 posted by Shawn

    Hiya very cool site!! Man .. Excellent .. Wonderful .. I will bookmark
    your web site and take the feeds also? I'm glad to seek
    out numerous helpful info here within the publish, we need
    develop extra strategies in this regard, thanks for sharing.

    . . . . .

    Report
  • Comment Link Lukas Tuesday, 02 February 2016 09:09 posted by Lukas

    Use something like Tweet - Deck because that updates Twitter in real time and
    enables you to reply comment etc and never having to refresh your browser.
    As we are aware of the debt collection industry features
    a bad reputation coming from a couple of collectors that break legislation, the bulk usually do not break legal requirements nevertheless, you don't learn about those folks.

    Unfortunately this process can trigger frustration and absence
    of results.

    Report
  • Comment Link Nam Monday, 18 January 2016 14:14 posted by Nam

    Hey there! I just wanted to ask if you ever have any issues
    with hackers? My last blog (wordpress) was hacked and I ended up losing months of hard work due to no data backup.
    Do you have any solutions to stop hackers?

    Report
  • Comment Link Celeste Wednesday, 13 January 2016 13:16 posted by Celeste

    This excellent website truly has all the information I wanted
    concerning this subject and didn't know who to ask.

    Report
  • Comment Link Rozella Tuesday, 12 January 2016 01:55 posted by Rozella

    Hello would you mind letting me know which web host
    you're utilizing? I've loaded your blog in 3 completely different
    internet browsers and I must say this blog loads a lot faster then most.
    Can you recommend a good web hosting provider at a
    reasonable price? Cheers, I appreciate it!

    Report
  • Comment Link Leon Monday, 11 January 2016 07:40 posted by Leon

    Everything is very open with a precise description of the
    challenges. It was really informative. Your website is very
    helpful. Thank you for sharing!

    Report
  • Comment Link Clarita Sunday, 10 January 2016 04:24 posted by Clarita

    This is the perfect blog for anybody who would like to
    understand this topic. You understand so much its almost tough to argue with you (not that I really would want to…HaHa).
    You certainly put a brand new spin on a topic which has been discussed for many years.

    Wonderful stuff, just excellent!

    Report
  • Comment Link Elva Friday, 08 January 2016 06:28 posted by Elva

    Havibg reasd this I believed it was very informative. I appreciate you finding the time and
    effort to put this short article together. I once again find myself spending a significant amount of time both reading and leaving comments.
    But so what, itt wass still worth it!

    Report
  • Comment Link Don Thursday, 07 January 2016 23:53 posted by Don

    My partner and I stumbled over here from a different page and thought
    I should check things out. I like what I see so i am just following you.

    Look forward to looking at your web page repeatedly.

    Report
  • Comment Link Alva Thursday, 07 January 2016 17:47 posted by Alva

    America Online (AOL) comes with a friendly graphical user interface for people
    who enjoy social networks and email.

    Report

Leave a comment

Make sure you enter the (*) required information where indicated. HTML code is not allowed.